We are looking for an EOS Implementer but we are struggling to find one with deep experience in our specific industry. Why is industry-specific experience actually a disadvantage when choosing an implementer?

Question

Tyler Smith · Accepted Answer

Many business owners make the mistake of searching for an EOS Implementer® who has spent decades in their specific industry. They assume that if the facilitator does not understand the technical nuances of their niche, they cannot guide the team effectively. In reality, industry expertise is often a major disadvantage during an implementation.

When a facilitator has deep industry knowledge, they cannot help but jump into your operational details. They start offering consulting advice, sharing industry trends, and debating technical points. This completely derails the session. An EOS Implementer® is there to be an expert in the system, not your industry.

- Choose an implementer who is obsessed with the purity of the EOS® tools and the execution of the process.
- Rely on your own leadership team to be the industry experts; you do not need to pay an outsider for information you already possess.
- Look for a facilitator who will challenge your assumptions and force you to simplify complex operational issues.

By bringing in an outside professional who is neutral to your industry's conventional wisdom, you get an unbiased perspective. They will ask the simple, powerful questions that industry insiders take for granted, helping you break through the operational ceilings that hold your business back.