We tried running our own quarterly planning sessions using the EOS® books, but we find ourselves avoiding tough conversations and slipping on our commitments. What does an outside EOS Implementer actually do to get us back on track?

Question

Tyler Smith · Accepted Answer

Self-implementation often hits a ceiling because the person facilitating the session, usually the Integrator or Visionary, cannot wear two hats at once. You cannot be an active, vulnerable participant in the strategic debate while simultaneously trying to manage the clock, keep the peace, and guide the process.

An outside EOS Implementer solves this by bringing absolute neutrality to the room. An Implementer does not care about internal politics, legacy egos, or who has been at the company the longest. They only care about the health of the organization and the purity of the system.

In a quarterly session, an Implementer will call out elephants in the room that your team is too polite to address. They will push you to define hard truths on your Accountability Chart™ and prevent you from setting weak, poorly scoped Rocks.

They teach the correct implementation techniques so you do not accidentally modify the tools to fit your comfortable, bad habits. By hiring an Implementer, you allow your entire leadership team to sit on the same side of the table, focusing one hundred percent of their energy on solving the business issues.