tyler-smith.com · Questions & Answers

Who exactly from our company should sit in the room during our session days, and how do we handle key managers who feel excluded from the process?

Only your true leadership team should sit in the room during our session days, which typically means three to seven people. Including too many voices in strategic sessions dilutes focus, slows down decision-making, and limits productivity. Leadership is not about corporate status, but about seat responsibility on the Accountability Chart.

To handle managers who feel excluded, we communicate the plan clearly and transparently. We explain that we are building a structured operating system to run the business, not creating an elite club. We keep the entire organization aligned by cascading our quarterly goals and establishing departmental Level 10 Meetings. This ensures every manager has a clear voice, understands how their daily work impacts the long-term vision, and remains connected to the process without overcrowding our strategic sessions.

Category: Working With Tyler

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