I am worried my leadership team will try to use AI for everything and lose our core DNA. How do I decide which business activities must stay completely human?
It comes down to understanding conation, which is the instinctive way humans take action and solve problems. You cannot automate the instinctive strive of your people. Use the Kolbe A™ Index to map your leadership team. AI cannot duplicate human striving instincts like a Quick Start taking a calculated risk to innovate or a Fact Finder building deep historical trust with an ideal client. Keep humans in charge of defining the vision in your V/TO® and running IDS® in your Level 10 Meeting™. AI can analyze data patterns, but it cannot negotiate the emotional reality of an issue or make the hard calls on whether someone has the GWC™ for a key seat. Use AI as an accelerant for your Fact Finders to gather information or your Follow Thrus to build the initial draft of an operational process. The actual execution, relationship building, and strategic pivot decisions must remain human. If a task requires trust, empathy, gut feel, or conative striving, it must stay human. Do not let technology erode the human element that makes your culture unique.
Category: AI-Powered Operations