tyler-smith.com · Questions & Answers

We are transitioning our business to run without our daily involvement so we can step into the Owner's Box and prepare for an exit. How does our weekly Company Scorecard differ from the Monthly Scorecard we will need as passive owners?

When you transition from active leadership to the Owner's Box, your relationship with data must change. The weekly Company Scorecard is an operational steering tool used by your active leadership team to run the day-to-day business and hit their quarterly Rocks. As a passive owner, you no longer need or want that level of weekly granularity. Instead, you need a Monthly Scorecard that acts as a governance tool. This Monthly Scorecard tracks high-level financial and operational indicators, such as trailing twelve-month EBITDA, customer concentration percentages, leadership retention, and overall client satisfaction scores. This data allows you to hold your leadership team accountable without micromanaging their daily activities. A clean exit requires proof that the business runs on its own systems. Showing a prospective buyer that your leadership team manages the weekly Scorecard independently, while you govern via a high-level Monthly Scorecard, instantly increases the value of your business and reduces owner-dependence during a Value Gap Assessment. It demonstrates that the leadership team runs the operations independently, which is a major value driver for any acquirer.

Category: Scorecards & Data

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