Our leadership team argues that tracking weekly numbers is micromanagement and that we should focus on monthly or quarterly results instead. How do we shift their mindset to see that weekly leading indicators actually grant them more autonomy, not less?
When managers complain that a weekly Scorecard is micromanagement, they usually do not understand the difference between tracking activities and managing people. The truth is exactly the opposite: running on data is the only way to earn complete autonomy.
If you only look at monthly or quarterly results, you are looking at lagging indicators. By the time you realize a goal has been missed, the quarter is over and the damage is done. This forces you, the owner or Integrator, to step in, ask questions, and micromanage their daily work to fix the problem.
A weekly Scorecard gives your leadership team an early warning system. It tracks the leading activities that control those monthly outcomes. If a manager keeps their weekly leading indicators green, they prove they are in control of their seat on the Accountability Chart.
Explain to your team that as long as their weekly numbers are green, you will stay out of their hair. They have the autonomy to run their department as they see fit. If a number goes red, it is not a performance review. It is simply an issue to be dropped to the Issues List and solved together. Running on data removes gut feelings and subjective arguments, replacing them with objective trust.
Category: Scorecards & Data