tyler-smith.com · Questions & Answers

During our initial EOS rollout, our co-founders reached an impasse over the Visionary and Integrator seats on the Accountability Chart. How do we break this deadlock so the implementation can move forward?

Founder deadlock over the Visionary and Integrator seats is common, but leaving it unresolved will paralyze your business. You cannot have co-Integrators. There must be one person who is ultimately accountable for harmonizing the leadership team, driving day-to-day execution, and holding the business to its plan.

To break the impasse, take personalities completely out of the discussion. Focus strictly on what the business requires to reach its long-term goals. Look at the five distinct roles of the Visionary: big ideas, culture, key relationships, large research and development projects, and closing huge deals. Then look at the five distinct roles of the Integrator: leading, managing, holding people accountable, executing the business plan, and integrating the major business functions.

Next, apply the GWC framework: Get it, Want it, and the Capacity to do it. A leader must possess all three. Many founders love the title of running the business, but they do not truly want the relentless operational cadence that an Integrator must maintain every single day. Others lack the natural capacity to manage people and details without burning out.

If both founders want the Integrator seat, or neither has the capacity for it, you must make a hard business decision. One founder takes the Visionary seat, or you agree to look outside the founding team and hire a professional Integrator. The company comes first. Put the right person in the right seat, or you will cap your growth and destroy value.

Category: EOS Implementation

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