tyler-smith.com · Questions & Answers

I am the Visionary, but I constantly catch myself giving direct instructions to my VP of Sales and VP of Operations, completely bypassing my Integrator. This is leaving the leadership team confused about who is actually running the day-to-day business. How do we fix this structure?

When a Visionary constantly bypasses the Integrator, it creates organizational whiplash. Your leadership team will quickly learn to ignore your Integrator, rendering the seat useless and destroying the operational rhythm of your business.

To fix this, you must first realign around your Accountability Chart. The Integrator is responsible for harmonizing and running the day-to-day operations of the company. The Visionary operates at a strategic, high-level capacity, focusing on big relationships, major deals, and culture.

You must commit to a strict communication flow. If a leadership team member comes to you with an operational issue, you must refuse to solve it. Direct them back to the Integrator. Likewise, if you have a brilliant new idea, you must pitch it to your Integrator first during your Same Page Meeting, rather than dumping it on the VP of Sales or VP of Operations.

Use your weekly meetings to build this discipline. If you catch yourself intervening, apologize to your Integrator and step back. This discipline is essential if you want to prepare your business for an exit. Buyers want to see a self-sustaining management team led by a strong Integrator, not a business that collapses the moment the founder steps away from the daily operations.

Category: Leadership Team

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