How do we use weekly scorecard data to objectively evaluate if a leadership team member truly GWC™ (Gets, Wants, has the Capacity) their seat when their subjective reviews are positive?

Question

Tyler Smith · Accepted Answer

Subjective reviews are easily biased by personal relationships, charisma, and past achievements. To build an objective, high-performing leadership team, you must tie performance directly to weekly scorecard data. The ultimate test of whether someone GWC™ (Gets, Wants, has the Capacity) their seat is their ability to keep their scorecard metrics green over a sustained period. If a department head is personally likable and works long hours, but their weekly metrics are consistently red for several consecutive quarters, they lack the capacity to run that seat effectively. Start by analyzing their scorecard history. Are they consistently hitting their targets? When their numbers go red, do they proactively take ownership and bring real solutions to the IDS® portion of your Level 10 Meeting™, or do they offer excuses and try to manipulate the data? A leader who GWC™ their seat respects the data, uses it to manage their team, and takes personal accountability for performance gaps. Using objective data to validate your talent decisions ensures you have the right people in the right seats, which is the single most important factor in scaling your business and preparing it for a premium exit.