Our Core Processes are mostly locked in our managers' heads because nobody has the time to sit down and write long standard operating procedures. How can we use AI to document our operations quickly?

Question

Tyler Smith · Accepted Answer

Most standard operating procedure manuals fail because they are too long and out of date the day they are printed. The EOS approach calls for keeping Core Processes simplified to the 20/80 standard: document the 20 percent of steps that produce 80 percent of the results. AI makes this remarkably fast if you bypass written drafts completely.

Have your operational managers record their screens and speak out loud while performing the actual task, whether that is quoting a job, onboarding a client, or scheduling dispatch. They do not write anything down. They just narrate what they are doing and why.

Take the raw recording audio and run it through a language model with explicit formatting guidelines. Instruct the tool to strip out conversational filler, identify the sequential milestones, and output a concise checklist. Have it format the process with clear step numbers, expected inputs, handoff points, and specific quality standards.

The department head spends fifteen minutes reviewing the generated document, verifying accuracy, and publishing it to your company knowledge base. Instead of spending six months trying to document your business, you capture your entire operational playbook in a few weeks. The processes become system-dependent, repeatable, and ready to train junior staff or guide automated tools.