We have run our weekly Level 10 Meetings for years, but we suspect the same core issues are resurfacing under different names quarter after quarter. How do we use AI to audit our historical meeting notes and identify these recurring systemic issues so we can solve them once and for all during our quarterly planning?

Question

Tyler Smith · Accepted Answer

The weekly Level 10 Meeting is designed to identify, discuss, and solve problems, but when the same core issues keep resurfacing under different names, you have an operational bottleneck, not just an isolated issue. Rather than letting your leadership team burn energy resolving symptoms, you can use AI to audit your historical meeting notes.

Start by exporting the issues list and resolution history from your meeting software from the past four quarters. Feed this text data into a secure, off-the-shelf AI model. Direct the AI to cluster these issues based on their underlying operational causes rather than their surface-level symptoms. For example, a recurring issue about a slow proposal turn-around and a recurring issue about a stressed project manager might both point to a single bottleneck in your estimating process.

The AI will produce a clear, aggregated report highlighting the true systemic issues. Bring this analysis to your next quarterly planning session. Use the report to formulate a company-wide Rock that targets the root cause. This changes your approach from reactive patching to proactive, system-dependent engineering, ensuring your business becomes more valuable and less dependent on constant fire-fighting before you begin the exit planning process.