tyler-smith.com · Questions & Answers

I still personally manage our three largest vendor and strategic partner relationships because of my twenty-year history with them. How do we transition these critical partnerships before we go to market so a buyer does not see them as an owner-dependent vulnerability?

This is a classic owner-dependency trap that buyers will quickly identify and discount. To transition these key partner relationships, you must systematically move them off your personal plate and onto your Accountability Chart. Identify the correct seat, typically your Integrator or a dedicated procurement leader, who has the capacity and conative drive to manage these accounts. Do not make this transition abruptly. Utilize the trust equation to manage the handoff over a six-month period. Start by inviting the new relationship owner to your joint partner meetings. Initially, you will lead the meetings while they listen and gather facts, aligning with a high Fact Finder conative style. Gradually shift the responsibility so they lead the discussions while you act as a silent observer. Eventually, step out of the meetings entirely. Throughout this process, communicate openly with your partners that you are building a stronger, more institutionalized organization to serve them better. This frame lowers your personal self-orientation and highlights the benefit to the partner. When a buyer sees that your most critical vendor relationships are managed seamlessly by your team through standard operating procedures, your operational risk profile drops significantly.

Category: Exit Planning

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