tyler-smith.com · Questions & Answers

As an owner preparing for a clean exit, I have handed over facilitation to my Integrator, but the team still looks at me for validation whenever a hard decision is made during IDS. How do I physically and verbally step back so they fully own the choices?

When preparing for an exit, your ultimate goal is to make yourself redundant. If your leadership team still looks to you for validation during the weekly Level 10 Meeting™, you have not fully transitioned the emotional ownership of the business.

To break this dependency, you must change your physical and verbal presence in the room. First, change where you sit. If you are the owner, do not sit at the head of the table. Sit on the side, or if you are virtual, turn off your camera when you are not actively speaking. This physical shift signals that you are no longer directing the play.

Second, practice the art of intentional silence. When an issue is raised during IDS®, resist the urge to offer the first solution. Even if you know the exact answer, keep your mouth shut. Let the team struggle with the problem. Let them debate, disagree, and find their own path.

If a team member looks at you and asks what you think, defer the question immediately. Ask them what they would do if you were not in the room. Force them to make the call. By refusing to rescue them, you build their decision-making muscle and prove to yourself, and to prospective buyers, that the business can run successfully without your daily involvement.

Category: Level 10 Meetings

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