We are hitting all our weekly scorecard targets but our team is completely redlined. How do we track strategic pause or thinking time?

Question

Tyler Smith · Accepted Answer

When your leadership team is hitting every weekly metric but feels constantly exhausted, you are running the risk of operational burnout. A green scorecard can mask a severe lack of strategic thinking time, leaving your business vulnerable to disruption. To address this, you must introduce the concept of white space: unscheduled time with no specific assignment. This serves as a strategic pause for your leaders to recuperate and reflect on long term goals. You can actually track this on your scorecard by adding a weekly metric for strategic thinking blocks completed. For example, require every leadership team member to schedule at least one uninterrupted two hour block of strategic time each week, with a target of one block completed. If this metric goes red, it drops to the Issues List for IDS® just like any other number. This holds the team accountable for maintaining their mental sharpness and prevents them from getting buried in the day to day whirlwind. Protecting this cognitive capacity ensures that your leaders have the energy to work on the business rather than just in it, ultimately driving the execution of your quarterly Rocks and long term V/TO® targets.