tyler-smith.com · Questions & Answers

How do we trace every single Scorecard metric directly to a single seat on our Accountability Chart when a leader claims their role is strategic and they should not have to manually input weekly numbers?

There is no such thing as a seat on the Accountability Chart that is too strategic for data. Every single seat on the leadership team must own at least one metric on the weekly Scorecard. Accountability in the EOS framework requires that every number has one owner. That owner is not necessarily the person who types the data into the spreadsheet, but they are the person who is fully accountable for the result and must answer for it when it goes red. If a leader claims their role is too high-level for weekly metrics, they are misunderstanding the purpose of running on data. A strategic leader needs leading indicators to prove their strategy is actually working. For example, your marketing leader must own the number of marketing-qualified leads generated. Your visionary or strategist might own metrics related to strategic partnership discussions or high-level pipeline activities. The rule is simple: if a seat has no weekly metric, that seat has no measurable accountability. When building your Scorecard, look at the roles and responsibilities defined on your Accountability Chart. Tie each metric directly to a specific seat. If a number goes red, that specific leader is responsible for bringing the issue to the table during the Level 10 Meeting so the team can identify, discuss, and solve it.

Category: Scorecards & Data

← All questions