tyler-smith.com · Questions & Answers

We have just signed a Letter of Intent with a buyer and need to maintain perfect operational consistency during the ninety day due diligence phase. When and how do we share this news with our broader employee base without causing panic?

Telling your team about a potential sale too early is one of the most dangerous moves you can make. It creates massive anxiety, triggers key-person flight risk, and distracts your people from their daily execution, which can lead to a performance dip that the buyer will use to re-trade your valuation.

Keep the circle of knowledge as tight as possible for as long as possible. During the initial phases of due diligence, only the owners and perhaps your Integrator should know about the transaction. Your leadership team should remain focused on hitting their quarterly Rocks and running their weekly Level 10 Meeting™.

Do not share the news with your broader employee base until the deal is fully signed, funded, and closed. When you do share the news, your communication must be structured, direct, and focused on the future.

Explain why this transition is a positive milestone for the company and what it means for their professional growth. Frame the acquisition not as an exit, but as a partnership that provides the resources and capital necessary to scale the business to the next level. Show them how the core values of the company will remain intact and how their daily roles will be preserved. By keeping the transaction confidential until it is a certainty, you protect your operational momentum and ensure your team remains focused on delivering results.

Category: Exit Planning

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