We are trying to implement a job-sharing model for a crucial administrative seat to retain two high-performing team members, but our EOS setup says we can only have one name in a seat on our Accountability Chart. How do we structure this without violating the core rules?

Question

Tyler Smith · Accepted Answer

The rule of one name per seat on the Accountability Chart is absolute because accountability cannot be shared. If two people are accountable for the exact same seat, neither is truly responsible when something goes wrong. Job sharing can work operationally, but you must structure it correctly on your chart to maintain clear accountability. To solve this, you must split the single administrative seat into two distinct seats on your Accountability Chart. Do not simply put both names in one box. Instead, look at how the work is actually divided. If the split is based on time, create two seats: one for the morning shift and one for the afternoon shift. For example, you might have an Admin Coordinator AM seat and an Admin Coordinator PM seat. Each seat will have its own box on the chart, even if the five core roles are identical. If the split is based on function or client list, divide the seats that way. For example, you could have Admin Coordinator Client Group A and Admin Coordinator Client Group B. By creating two distinct boxes, each person is one hundred percent accountable for their specific seat during their designated hours or for their specific accounts. This keeps your reporting lines clean and ensures that your Integrator and leadership team always know exactly who to go to when a specific metric or task is off track. It preserves the integrity of your Accountability Chart while allowing you to retain valuable talent.