Our team members are generating low-value, administrative To-Dos just to keep their weekly To-Do completion rate above ninety percent. How do we eliminate this metric-gaming waste?

Question

Tyler Smith · Accepted Answer

When team members start gaming the system by logging low-value, administrative tasks just to protect their ninety percent completion metric, your Level 10 Meeting™ has lost its integrity. This behavior is a defensive maneuver that prioritizes looking good over actually driving traction. To eliminate this waste, the facilitator must implement a strict filter on what qualifies as a weekly To-Do. A valid Level 10 Meeting™ To-Do is a high-priority, specific action item that directly resolves an issue identified during IDS®, or unblocks a critical project. It is not a catch-all list for routine, day-to-day administrative tasks like sending a single email, filing a report, or scheduling a calendar invite. Those minor tasks should be managed in individual productivity tools, not on the leadership team's collective agenda. During the concluding section of your meeting, when the scribe is reading back the newly assigned To-Dos, the Integrator must audit each item. If a To-Do is minor or routine, the Integrator should challenge it immediately by saying: That is part of your daily job, not a Level 10 To-Do, let us remove it. Only capture actions that require true accountability to the group. By keeping your To-Do list lean and focused strictly on high-impact solutions, you restore the integrity of the ninety percent standard and ensure your team is focused on real progress rather than busywork.