In our fully remote Level 10 Meetings™, we suspect some leadership team members are actively multitasking, responding to emails, or working on other screens because their eyes are constantly wandering and their responses are delayed. How do we enforce a strict standard for focus in a virtual meeting pulse?

Question

Tyler Smith · Accepted Answer

Multitasking during a Level 10 Meeting™ is a symptom of a deeper cultural problem, which is a lack of accountability and respect for your peers' time. In a physical room, typing an email during IDS® would be glaringly obvious and unacceptable. In a virtual setting, leaders assume they can get away with it.

To kill this distraction, you must establish clear, non-negotiable ground rules for your remote pulse.

- Implement a single-screen rule. Every leader must close all tabs, Slack, and email client applications before the meeting starts. The only windows open should be your meeting software and your weekly scorecard.
- Enforce a camera-on policy with eye-level framing. If someone is constantly looking down or to a secondary monitor, the facilitator must call them out immediately on the spot.
- Increase the pace of your facilitation. Remote meetings naturally lose energy if they drag. Keep the cadence fast, ask direct questions, and rotate who reads different sections of the scorecard or To-Do list.

If your leaders are actively engaged in solving hard problems, they won't have time to check their inboxes. Treat virtual presence with the same level of discipline as physical presence, and do not allow digital drift to erode your execution.