tyler-smith.com · Questions & Answers

We have built an Accountability Chart and assigned clear seats, but our leadership team still hesitates to make major operational decisions without checking with me first, which is delaying our exit-ready independence. How do we train them to confidently own their seats and stop seeking my validation?

If your leadership team constantly seeks your approval before making decisions, they are treating you as the ultimate bottleneck, not as a strategic asset. To build an exit-ready superstructure, your team must be able to run the company without you. This requires you to truly delegate authority, not just assign tasks.

The root of this problem often lies in a lack of clarity about decision-making boundaries. You must use your Accountability Chart to establish exactly who owns what. Every seat must have clear, documented roles, and the person in that seat must have the authority to make decisions within their domain.

The next time a leadership team member comes to you for validation on an operational decision, do not give them the answer. Instead, ask them what they think the best course of action is. Once they give their recommendation, ask if they have the authority to make that call based on their seat. If they do, tell them to execute it and keep you updated.

You must also create a culture where it is safe to make mistakes. If your team fears being reprimanded for a wrong decision, they will continue to seek your approval as a shield. Support their decisions, coach them through failures, and build the vulnerability-based trust needed for true operational independence.

Category: Leadership Team

← All questions