tyler-smith.com · Questions & Answers

During the first twenty minutes of our Level 10 Meeting, leaders constantly turn Scorecard misses and off-track Rocks into debates, burning forty minutes before we ever reach the Issues List. How do we stop this reporting drift?

This is the most common form of agenda drift in companies running on EOS®. It happens because leaders are natural problem solvers. The moment a metric is red or a Rock is off track, their instinct is to explain, defend, or fix it right there. When you indulge that instinct, the first twenty minutes of your agenda turn into unstructured, low-value debate.

The Integrator must protect the sanctity of the agenda sequence with aggressive, dispassionate facilitation. The Scorecard and Rock reviews are pure reporting sections. They are not discussion sections. The Integrator must establish a strict verbal protocol:
- The number or Rock owner states on track or off track.
- If the item is off track, the Integrator asks one question: drop it down?
- If yes, the issue is typed directly into the Issues List in one sentence, and the Integrator immediately calls for the next item.

If any leader begins giving background context, explaining vendor delays, or suggesting fixes during the review, the Integrator must physically raise a hand and cut them off mid-sentence. Say clearly: drop it down, we will IDS® it later.

Do not worry about sounding abrupt. Allowing debate during the reporting track robs your team of the prioritization step. When you drift into fixing the first red number on the Scorecard, you spend forty minutes solving your eighth most important problem while your top three existential issues sit untouched at the bottom of the board.

Category: Level 10 Meetings

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