Our weekly Level 10 Meeting™ consistently starts five to ten minutes late because our leaders are wrapping up client calls or arriving late. This delay ruins our execution momentum and cuts into our critical IDS® time. How do we build a culture where our weekly meeting pulse starts exactly on time, every single week?

Question

Tyler Smith · Accepted Answer

To build a high-performance culture, you must respect the meeting pulse, which means starting and ending exactly on time. When leaders arrive late, they are sending a message that their individual schedule is more important than the collective team's time.

To fix this, you must treat the start time as a hard boundary. The facilitator must start the meeting at the exact minute scheduled, even if only two people are in the room. Do not wait for anyone. If the Integrator is late, the next leader in line must start the segue.

Starting on time without the latecomers creates an immediate, uncomfortable social pressure that is highly effective. Additionally, you should implement a simple rule that there are no acceptable excuses for being late to the weekly pulse, including client calls. The Level 10 Meeting™ is scheduled at the same day and same time every week, making it a predictable block in everyone's calendar. Leaders must manage their schedules to allow a ten-minute buffer before the meeting. Protecting the start time is a test of your team's commitment to discipline. Once the team experiences the power of a meeting that starts and ends exactly on time, they will protect that boundary fiercely.