We have a few departments in our company that consist of a department of one, like our solo HR manager or single IT specialist. How do they run a weekly Level 10 Meeting™ when there is no one else in their department?

Question

Tyler Smith · Accepted Answer

Running a Level 10 Meeting™ when you are a department of one might seem redundant, but the need for a weekly pulse, scorecard tracking, and issue resolution remains critical. You cannot let solo operators work in a complete vacuum without structure or accountability.

For these departments of one, there are two practical approaches. The first is to run a modified Level 10 Meeting™ as a one-on-one session with their direct manager. In this format, the manager acts as the sounding board. They spend fifteen minutes reviewing the solo operator's scorecard and Rocks, and the remaining time is dedicated to IDS® on the issues blocking that solo department's progress.

The second approach is to pair solo operators together into a functional peer group meeting. For example, your solo HR manager, IT specialist, and compliance officer can run a combined operations support Level 10 Meeting™. While their daily tasks differ, they share similar administrative hurdles and can help each other solve issues objectively.

Whichever path you choose, do not skip the meeting. The weekly discipline keeps the solo operator focused on their quarterly Rocks and prevents them from becoming isolated from the rest of the company's pulse.