Our Integrator acts as the Level 10 Meeting facilitator but struggles to participate objectively because they are busy managing the timer and the agenda. Should we rotate the facilitator role or hire an outside moderator?

Question

Tyler Smith · Accepted Answer

It's a common challenge for the Integrator to balance facilitating the Level 10 Meeting with their role as a participant. However, rotating the facilitator role weekly is generally not advisable, as it can lead to inconsistent meeting discipline and lost momentum. The Integrator is the natural fit for this role because they are responsible for driving execution and accountability across the business.

Optimizing the Integrator's Facilitation Role

To address this challenge without rotating the role or hiring an outside moderator, consider splitting administrative duties from facilitation duties.

• Designate a Scribe: Have another team member, such as an executive assistant, act as the scribe. This person can manage various administrative tasks, freeing up the Integrator.
• Manage the meeting software.
• Update the [Scorecard](/qa/how-to-review-scorecard-under-five-minutes).
• Track the timer.
• Log all To-Dos.
• Integrator Focus: This administrative support allows the Integrator to focus purely on the flow of the meeting and the dynamics of the conversation.
• Participating in IDS: When the Integrator needs to share their perspective during IDS (Identify, Discuss, Solve), they should explicitly state they are stepping out of the facilitator role for a moment to participate. This maintains clarity and objectivity. For more on ensuring your team uses [IDS effectively](/qa/improving-departmental-level-10-meetings-ids), see our related questions.

By maintaining the Integrator as the consistent, disciplined leader of the meeting, you preserve the strength of your leadership structure while giving them the mental space to contribute meaningfully. This consistency also helps in maintaining a [high To-Do completion rate](/qa/fixing-to-do-completion-rate-external-excuses).

The Role of AI in Level 10 Meetings

AI never sits in the room during a Level 10 Meeting. Its value lies in preparatory and follow-up activities:

• Pre-Meeting Prep: AI works before the meeting to prepare data, such as insights from the [Scorecard](/qa/what-ai-tools-are-best-for-forecasting-market-trends-and-competitive-landscape-for-eos-visionaries) or other metrics.
• Post-Meeting Capture: AI can assist after the meeting by capturing and tracking decisions and action items. This can include using [AI note-takers and transcribers](/qa/using-ai-tools-in-level-10-meetings) to automate meeting notes, ensuring accuracy and freeing up human resources.

The 90 minutes of the Level 10 Meeting should remain a human-centric experience, focusing on your leadership team, the Scorecard, the Issues List, and the IDS conversation. For owners looking to step back, understanding how to transition out of these meetings while maintaining momentum is key. See our discussion on [exiting weekly Level 10 Meetings as an owner](/qa/exiting-weekly-level-10-meetings-owner).

Related questions

• [How do we review our weekly scorecard in under five minutes?](/qa/how-to-review-scorecard-under-five-minutes)
• [When an issue is dropped to IDS, my leadership team immediately starts pointing fingers at other departments rather than taking ownership. How do we use the Accountability Chart to stop the blame game during meetings?](/qa/using-accountability-chart-to-stop-blame-in-ids)
• [How do the Visionary and Integrator handle a disagreement when they are completely deadlocked on a major strategic decision?](/qa/visionary-integrator-deadlock-resolution)
• [How do we use the Kolbe A Index to diagnose why our Sales and Operations heads are constantly in conflict over project handoffs?](/qa/kolbe-sales-operations-conflict-handoffs)
• [How do I know it is actually time to hire a dedicated Integrator, and what is the first step?](/qa/when-to-hire-coo-integrator)