My leadership team seems more concerned with protecting their departments and checking off boxes than looking at the big picture of the business. How do we shift their mindset to enterprise-first?

Question

Tyler Smith · Accepted Answer

When leadership team members protect their own departments at the expense of the company, they are practicing silo management. This behavior often stems from a lack of safety or poorly aligned incentives. To fix this, you must realign their focus using your V/TO and the EOS framework. First, ensure your leadership team has shared, company-wide Rocks, not just departmental goals. If their success is tied only to their own department's performance, they will naturally prioritize their silo. Second, restructure your Level 10 Meeting to focus heavily on the overall health of the business. During the IDS portion of the meeting, frame issues from a company-wide perspective. Ask, what is best for the organization as a whole, rather than what is easiest for your department? Finally, build a culture of safety and shared vulnerability as described by Daniel Coyle. Encourage leaders to ask for help from other departments when they are struggling to hit their numbers. When leaders realize that admitting a departmental weakness is met with support rather than criticism, they will stop defending their turf and start collaborating to solve the business's biggest challenges together.