What is your fee structure and value guarantee if our leadership team walks out of a session day feeling we did not get our money's worth?

I run a straightforward, per-session fee model. There are no retainers, no multi-year vendor contracts, and no cancellation penalties. You pay for the session day itself, which encompasses all preparation, pre-session data reviews, full-day facilitation, and post-session follow-up.

My value guarantee is absolute. At five o'clock during our concluding exercise, I ask the leadership team to evaluate the day. If your team honestly feels that the session did not deliver full value, you do not pay my session fee. You are solely responsible for any direct, actual travel expenses incurred to be on-site.

This structure aligns incentives where they belong. It forces me to deliver intense focus, cut through distractions, and drive your team to resolve difficult, lingering issues. It also demands that your leadership team shows up prepared, engages without ego, and commits fully to the work.

We operate strictly quarter to quarter. If the operating rhythm creates clarity, drives measurable execution, and moves your business forward, we book the next quarterly session. If you ever conclude that the engagement is no longer delivering a clear return, you have complete freedom to walk away without contractual entanglements.

Category: Working With Tyler