Our leadership team is highly capable and we have read the books, so we are considering self-implementing EOS®. What are the critical risks of self-implementation that we might not see from reading the material?
Reading about a system is entirely different from facilitating its execution with a group of strong-willed leaders. The primary risk of self-implementing EOS® is the lack of objective facilitation. When a leadership team self-implements, someone in the room must act as the facilitator. Usually, this is the Visionary or the Integrator.
This dynamic creates two major problems. First, the person facilitating cannot fully participate. They are trapped managing the clock, keeping people on track, and policing the agenda. You lose their strategic brainpower in the discussions. Second, an internal facilitator lacks neutrality. They have built-in biases, historical baggage, and political relationships with the other team members. They cannot call out the leadership team's dysfunction, bad behaviors, or avoidance of tough issues without it feeling like a personal attack.
A professional EOS Implementer® brings external authority and zero bias. An outside guide can push hard on structural gaps on your Accountability Chart, call out when you are settling for soft metrics on your Scorecard, and force you to address the actual root causes of issues during IDS®. Self-implementers almost always customize the tools to fit their comfort levels, which leads to a diluted version of the system. An implementer ensures you run the pure system, saving you months of trial and error and preventing your team from abandoning the process when it gets uncomfortable.
Category: EOS Implementation