tyler-smith.com · Questions & Answers

Our leadership team is fully remote, and we are struggling to maintain the high energy and collaborative friction of our in-person sessions during our weekly online Level 10 Meetings. How do we adapt the tools for virtual teams?

Running EOS® with a fully remote or hybrid team requires a higher level of intentional discipline. Without the natural physical cues of an in-person office, virtual teams can easily lose focus, slip into passive listening, or avoid the healthy conflict required for effective problem-solving.

To keep your remote Level 10 Meetings highly collaborative, you must establish strict ground rules. First, require cameras to be turned on for every participant. Non-verbal communication is vital during the IDS® portion of your meeting. If people are staring at blank screens, you will not solve issues at their root cause.

Second, use a single, shared source of truth for your tools. Utilize a dedicated digital platform to host your weekly Scorecard, Rocks, and Issues List, and ensure one person is sharing their screen throughout the meeting. This keeps everyone focused on the same data point and prevents off-task multitasking.

Finally, do not let remote distance dilute your team dynamic. When running IDS®, actively call on team members who have gone quiet. Virtual meetings can make it easy for introverted leaders to hide. Use direct questions to pull them into the conversation and maintain the healthy, respectful friction that drives your business forward.

Category: EOS Implementation

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