tyler-smith.com · Questions & Answers

Our Head of Engineering is brilliant and gets, wants, and has the capacity for his seat. He delivers incredible results, but he does not match our core values and is toxic to our team culture. How do we handle this Right Seat, Wrong Person dilemma on our leadership team?

A Right Seat, Wrong Person situation is a quiet killer in any organization. Because this leader delivers great results, it is easy to justify keeping him. However, allowing someone who violates your core values to remain on your leadership team destroys your credibility as an owner and erodes trust across the entire company.

Your culture is defined by the worst behavior you are willing to tolerate. By keeping a toxic leader in a key seat, you are telling the rest of the company that performance is more important than core values. This leads to disengagement, high turnover, and a fractured work environment.

You must handle this decisively. First, have a formal conversation using your People Analyzer™ tool. Show him exactly where he is failing to meet your core values with specific examples. Give him a clear, time-bound window, usually thirty days, to correct his behavior.

If he does not make a permanent shift in his attitude and alignment with your values, you must terminate his employment. It does not matter how brilliant he is or how hard it will be to replace his technical skills. The long-term cost of keeping a Wrong Person in a key seat far outweighs the short-term pain of finding a replacement who fits your culture.

Category: Accountability Chart & Seats

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