Our Visionary is constantly pushing us to launch new AI pilot programs every week, but our detail-oriented operations manager is terrified of risk and wants to run exhaustive security audits before we touch any new software. How do we resolve this conative friction so we can innovate safely?

Question

Tyler Smith · Accepted Answer

This friction is a classic conative clash between a high Quick Start instinct and a high Fact Finder instinct. Your Visionary has a high Quick Start score, which means their natural instinct is to experiment, take risks, and implement change rapidly. Your operations manager has a high Fact Finder score, meaning their instinct is to research historical precedent, gather data, and prevent errors. Both instincts are crucial for your business, but without a structured process, they will paralyze your operations. To resolve this, use your weekly Level 10 Meeting™ and the IDS® process. Instead of arguing about every new tool, create a standardized sandbox process for testing new technology. Agree that the Quick Start can test any non-sensitive AI tool for a limited trial period of two weeks, using only dummy data. This satisfies the need for rapid innovation. Meanwhile, the Fact Finder owns the role of establishing the security criteria that any tool must meet before it is connected to live client data or financial systems. If a tool passes the sandbox trial and proves its potential value, it is handed to the Fact Finder to conduct a formal security review. This structured handoff respects both conative strengths. The Quick Start gets to explore, and the Fact Finder gets to protect. By channeling these natural instincts into a clear process, you accelerate your growth without risking your data security.