Half of my leadership team is excited about AI while the other half thinks it is a temporary fad and refuses to participate. How do we resolve this misalignment and get everyone on the same page regarding our long-term technology vision?

Question

Tyler Smith · Accepted Answer

This is a classic vision alignment issue, not a technology issue. When a leadership team is split on a major strategic direction, it creates drag across the entire organization. You must resolve this misalignment immediately by getting everyone on the exact same page using your weekly Level 10 Meeting and quarterly sessions.

First, put this disagreement on your Issues List and run it through the Identify, Discuss, and Solve process. Do not let the debate turn into an emotional argument about whether AI is good or bad. Instead, focus on the facts. The reality is that market forces and customer expectations are shifting. Refusing to adopt modern tools is not a viable long-term strategy.

Second, use your quarterly planning session to review your V/TO. Ask your team if your current three-year picture can be realistically achieved without leveraging automation. When the skeptics see that competitor efficiency and margin pressures will require greater operational leverage, the debate changes from a theoretical argument to a practical business necessity.

Third, address the fear behind the resistance. Skeptics are often worried about losing control, security breaches, or looking foolish trying to learn new systems. Agree on a slow, controlled approach. Let the enthusiastic team members run a single, low-risk pilot in one department. Once the skeptics see real, measurable results on the scorecard without operational chaos, their resistance will melt away.