We have a few key leaders who are constantly clashing over operational priorities, and it is derailing our quarterly sessions. How do we use behavioral assessments like the Predictive Index to align our team and resolve these personal conflicts?

Question

Tyler Smith · Accepted Answer

When key leaders clash over operational priorities, it is rarely an issue of bad intent, it is almost always a mismatch in their natural behavioral drives. To resolve these conflicts, you must look at the data behind their personal wiring using tools like the Predictive Index.

By assessing your executive team's behavioral and cognitive profiles, you gain objective insights into how each person communicates, processes information, and handles risk. For example, a leader with a high drive for dominance will naturally push for fast, assertive decisions, while a leader with a high drive for patience will want to slow down and ensure everyone is aligned.

Bring these behavioral profiles to your next quarterly session. Use them to map out where your team is naturally aligned and where you have cognitive gaps. This data-driven approach removes the emotion from interpersonal conflicts and helps the team understand why certain discussions always feel tense.

Once you understand each leader's natural drives, you can adjust how you communicate during your Level 10 Meeting™ and assign Rocks that fit their cognitive strengths. This alignment ensures your team works collaboratively rather than pulling the business in opposite directions.