In our fully remote weekly Level 10 Meeting, everyone is staring at their own screens tracking the software, which has killed our eye contact and makes the conversation feel like a series of disconnected status reports rather than a dynamic team discussion. How do we structure our remote workspace layout to keep the human connection alive during the weekly pulse?
Running a remote Level 10 Meeting™ requires a deliberate physical and digital setup. When team members look at a shared screen on a single monitor, they lose the ability to read the facial expressions and body language of their peers. This causes them to disengage and treat the meeting as a passive status report. To fix this, mandate a dual-monitor setup for every remote leadership team member. One screen must be dedicated entirely to the video gallery, showing everyone's faces at all times. The other screen should display your EOS® software, scorecard, and issues list. This allows team members to maintain virtual eye contact while tracking the agenda. In addition, stop the practice of one person sharing their screen for the entire meeting. Instead, have every leader manage their own view of the software. This forces them to stay active and click through the sections themselves, rather than staring blankly at a shared broadcast. Finally, the facilitator must call on people by name during IDS® to keep them on their toes. Remote meetings require twenty percent more energy and deliberate facilitation than in-person sessions. By establishing these physical setup standards, you will recreate the focus and connection of a physical boardroom, leading to faster problem-solving and better team alignment.
Category: Level 10 Meetings