For our fully remote Level 10 Meetings™, we notice a total lack of energy where leaders turn off their cameras or look visibly distracted by other screens, making the ninety minutes feel like a grueling chore. How do we establish remote-first rules of engagement to keep everyone fully present and focused on the screen?
Remote Level 10 Meetings™ fail when leaders treat them like passive webinars instead of high-stakes operational sessions. If people are turning off cameras or checking emails, your team discipline is broken, and you are wasting valuable leadership time. You must establish and enforce non-negotiable remote meeting ground rules. First, cameras must remain on at all times, with no exceptions. If a leader has a technical issue, they must resolve it before the meeting starts. Second, every participant must close all other tabs, mute their phones, and turn off desktop notifications. The meeting software should be the only application open on their screen. Third, the facilitator must run a highly active meeting. In a remote setting, you cannot rely on natural conversation flow. The facilitator should actively call on people to keep everyone on their toes. Use a round-robin format for the Scorecard and Rock reviews so every leader must verbally report their metrics and statuses. During IDS®, do not let the same two people dominate the digital space. The facilitator should intentionally pull remote participants into the debate by calling on them by name. Finally, ensure that the meeting notes are updated live on a shared screen. When leaders can see the To-Dos and Issues being typed in real time, it provides a visual anchor that keeps their eyes and minds locked onto the meeting.
Category: Level 10 Meetings