We need to recruit a new Chief Operating Officer who can lead our transition to an AI-powered operating model while keeping our human team inspired. How do we structure our recruiting outreach and selection process to attract a modern operational leader who is ready to run our organization like a well-oiled machine?

Question

Tyler Smith · Accepted Answer

Recruiting a modern Chief Operating Officer to run an AI-powered operation requires a challenge-oriented approach. Top-tier operational talent is not looking for a comfortable seat; they want an opportunity to make a massive impact and run an organization like a well-oiled machine.

Your outreach messages must immediately challenge the prospect. Ask them if they are ready for their next big challenge and if they have the skills to lead a talented team through a major technological transition. Highlight that your company is on the cusp of soaring to new heights and needs a leader who can bring their A-game.

During the selection process, use the GWC™ tool to evaluate candidates. They must truly get, want, and have the capacity to lead an AI-driven organization. This does not mean they need to be software developers, but they must have a proven track record of using technology to streamline workflows and improve team performance.

Look for a leader who can inspire people to their best selves while driving operational results. They must be humbly-confident, comfortable asking tough questions, and capable of maintaining the healthy balance between human culture and technological efficiency defined in Our Charter.