Our team members rate the weekly Level 10 Meeting™ based on their personal mood or how well their specific department is performing rather than the actual efficiency of the session. How do we align everyone on the exact criteria for rating the meeting?

Question

Tyler Smith · Accepted Answer

Rating the Level 10 Meeting™ at the end of your ninety-minute pulse is not a mood check or a reflection of your weekly business performance. It is a strict evaluation of the meeting's efficiency, discipline, and effectiveness. When leaders rate a meeting a six because they had a bad week, or a ten because they are in a great mood, they render the metric useless. To align your team, establish three clear criteria for rating your Level 10 Meeting™. First, did we start and end on time? If the meeting began at 9:01 instead of 9:00, or ran over by even one minute, the maximum rating is immediately capped at an eight. Second, did we follow the agenda with absolute discipline? If the team digressed into solving problems during the scorecard review or spent ten minutes on social chatter, the rating must drop. Third, did we solve our most important issues during IDS®? If we spent our time on minor, comfortable topics while leaving our top three priorities untouched, the rating must reflect that failure. The next time you wrap up your meeting, have the facilitator state these guidelines before calling for ratings. If anyone rates the meeting below an eight, they must provide a brief, objective reason in ten words or less. This keeps the feedback constructive and prevents defensive debates.