We have documented our core operational processes using the EOS model, but how do we prove to a buyer during due diligence that our team actually follows these processes daily rather than just having them sit in a document?

Question

Tyler Smith · Accepted Answer

Buyers do not just want to see a binder of standard operating procedures; they want proof that your team actually follows them. If your processes only exist on paper, a buyer will assume your operations are fragile and discount your valuation.

The best way to prove that your core processes are followed by all is through your operational metrics and scorecard history. Show the buyer your weekly company Scorecards and your Level 10 Meeting™ history for the past two years.

When your scorecards consistently show that your key performance indicators are in the green, it proves your processes are being executed correctly. Additionally, show how your issues are tracked, solved, and documented using the IDS® tool.

This level of operational transparency proves to the buyer that your business is run by a systematic, self-sustaining process rather than individual heroics, making it a highly valuable and easily transferrable asset that requires no owner oversight.