Even though we know the Level 10 Meeting agenda by heart, we consistently spend forty-five minutes on the first four reporting sections, which leaves us with barely thirty minutes for actual IDS. How do we ruthlessly enforce the clock on the reporting sections to protect our golden sixty minutes of problem-solving?
Spending forty-five minutes on the reporting sections of your Level 10 Meeting™ is a critical failure. The first four segments, Scorecard, Rocks, Headlines, and To-Dos, are strictly for reporting status, not for discussing or solving problems. If your team is talking for more than five minutes on any of these sections, you are drifting into discussion, which belongs exclusively in the IDS® portion.
To reclaim your sixty minutes of problem-solving, the facilitator must become a clock watchdog. During the Scorecard and Rock reviews, the only acceptable responses are "on track" or "off track." If a metric or Rock is off track, the facilitator must immediately say "drop it to the Issues List" and move to the next item. Do not allow anyone to explain why the number is red or how they plan to fix it. That explanation is the definition of IDS®, and it must wait.
The same rule applies to the To-Do list. The only responses are "done" or "not done." If a task is not done, it remains on the list for one more week, or if it is blocking progress, it drops to the Issues List. By eliminating all explanation and commentary during the first twenty-five minutes, you will naturally protect your time and ensure your team has a full hour to tackle your most important issues.
Category: Level 10 Meetings