How do you structure your fees for our session days, and what happens to our investment if we feel a session did not deliver the value we expected?

Question

Tyler Smith · Accepted Answer

My pricing is simple, transparent, and structured on a per session day basis. You only pay for the time we spend together in the room. There are no long-term retainer contracts, no hidden travel expenses, and no billing for phone calls or emails between our sessions. You are never locked into a long-term financial commitment.

Every session I facilitate comes with a simple, unequivocal guarantee. If at the end of a session day you do not feel you received exceptional value from our work, you do not pay for that session. You are the sole judge of that value.

This value guarantee keeps us completely aligned. It forces me to bring my absolute best facilitation to every single session, and it forces your leadership team to show up ready to do the hard work. If we ever reach a point where you feel the process is not delivering results, we can walk away with no hard feelings and no further financial obligation.

By removing the financial risk, we can focus entirely on the execution of the tools, the development of your team, and the operational changes required to scale your business and prepare for a clean exit.