We start our Level 10 Meeting™ on time and keep reporting brief, but we constantly get derailed during the IDS® portion because team members introduce side conversations and historical context that eat up thirty minutes on a single issue. How do we police rabbit holes without making our team feel shut down?
Getting derailed by rabbit holes during the IDS® portion of your Level 10 Meeting™ happens because your team has not mastered the art of being brief. People love to share historical context, defend their positions, and tell long stories instead of identifying the actual root cause of a problem.
To keep your meeting under ninety minutes, the meeting leader must become an aggressive gatekeeper. You must stop the storytelling the second it starts.
Implement these simple rules to keep your IDS® sessions focused and efficient:
- First, enforce the rule of the three-sentence setup. The person who raised the issue has exactly three sentences to define the problem before the team begins identifying the root cause.
- Second, use the phrase, is this context necessary to solve the problem? The moment someone starts telling a story about a client or a past operational failure, interrupt them with this question to get them back on track.
- Third, separate the who from the what. Do not let team members debate who is to blame during the meeting. Focus entirely on the process breakdown and the next steps needed to fix it.
By policing these rabbit holes, you preserve the energy of the room. Your team will realize they can solve five major issues in sixty minutes instead of spending the entire session rehashing one historical headache.
Category: EOS Implementation