We are ready to hire our first true outside COO to act as our Integrator, but our legacy managers are terrified they will lose their direct access to the CEO and are subtly sabotaging the recruitment process. How do we prepare the team before the new hire steps in?
This sabotage is a natural reaction to fear of displacement. Your legacy managers have enjoyed direct access to you as the Visionary, and they view a new Integrator as a barrier rather than a facilitator. To resolve this, you must run an open and honest communication process using the Accountability Chart.
Before you interview candidates, hold a meeting with your legacy team. Lay out the current Accountability Chart and show them how you are currently wearing both the Visionary and Integrator seats. Explain that this dual role is creating an operational bottleneck that limits the company's growth and restricts their own career progression.
Clearly define the roles. Show them that the new Integrator is there to help them get what they need to succeed, not to cut off their connection to you. Give them a voice in the process by allowing them to meet the final candidates, but make it clear that the ultimate hiring decision is yours.
Frame the new hire as a resource who will help them achieve their Rocks, rather than as a gatekeeper. By involving them early and grounding the conversation in the Accountability Chart, you replace their fear of the unknown with a clear understanding of how the new structure helps them win.
Category: Leadership Team