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My employees are already using ChatGPT secretly for their daily tasks. How do I write a practical AI policy that protects our data without killing their productivity?

Do not ban AI in your company. That just drives it underground and significantly increases your operational risk. Instead, establish a simple, direct policy that aligns with your Accountability Chart and Core Values. First, declare that no proprietary company data, client financials, or intellectual property may ever be pasted into public AI models. Second, make it clear that the person in the seat is 100 percent accountable for the output. If an AI generates a flawed report, the human who owns that seat is still responsible. Third, establish an approved tool list. Require team members to use enterprise versions of tools where data is opt out for machine learning training. Fourth, dictate that AI cannot be used to make final decisions on People Analyzer™ ratings or client disputes. Keep the policy under two pages. Review it quarterly during your leadership team meetings as your operations evolve. Your goal is to give the team guardrails, not roadblocks, so they can safely find ways to leverage technology to hit their quarterly Rocks.

Category: AI-Powered Operations

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