tyler-smith.com · Questions & Answers

We are struggling to narrow our leadership team Scorecard down to the recommended five to fifteen numbers and feel like we are leaving critical gaps. What practical test can we apply to each metric to determine if it is truly vital or just nice to know?

The leadership team must resist the temptation to track everything. A healthy Scorecard has between five and fifteen metrics. To narrow your list down, apply the desert island test to every single number. Imagine you are stranded on a desert island with no email, no phone, and no internet. You only get a single piece of paper delivered once a week with fifteen numbers on it. Based on those numbers alone, you must know exactly how your business is performing and where the bottlenecks are. If a metric does not give you immediate, actionable insight into the operational or financial health of the business, remove it from the leadership Scorecard. Another practical filter is ensuring that every metric on the leadership Scorecard corresponds directly to a seat on your Accountability Chart. If a metric does not have a single, clear owner who is GWC, it has no business being on the Scorecard. If you have thirty numbers, you actually have zero control. By forcing the team to debate and agree on the vital few, you create operational clarity. The goal is not to track every activity, but to track the critical activities that predict your future success.

Category: Scorecards & Data

← All questions