We are stuck in analysis paralysis trying to agree on our first company-wide Scorecard. How do we pick our very first five to fifteen numbers without getting bogged down in endless debate?
Analysis paralysis is common when starting with the Data Component. The key is to start dirty and refine as you go. Do not try to design a perfect Scorecard on day one.
First, look at your Accountability Chart. Every seat on the leadership team should have at least one or two weekly numbers that represent the health of their department. If you have an Integrator, a head of Sales, a head of Operations, and a head of Finance, each must bring metrics they can stand behind.
Next, ask yourselves a simple question. If you were stranded on a desert island with only a sheet of paper containing ten numbers, what would those numbers need to be for you to know exactly how your business is performing? If those numbers are healthy, you can rest easy. If any are off, you know exactly who to call.
Limit your first pass to one or two numbers per seat. This naturally keeps you within the five to fifteen range. If you disagree on a metric, put it on the Scorecard anyway for a two-week trial run. You will quickly realize whether it is a valuable pulse or just noise. If it is noise, kill it during your next weekly Level 10 Meeting™ and try a different one. The objective is momentum, not immediate perfection. Over a few quarters, your Scorecard will naturally evolve into a highly accurate, forward-looking dashboard that drives clear accountability across your entire leadership team.
Category: Scorecards & Data