tyler-smith.com · Questions & Answers

I am an owner sitting in four major leadership team seats because we are bootstrapped. I know this is a bottleneck, but how do I physically manage my time and direct reports when my name is on so many boxes on the same chart?

Wearing multiple hats is normal in a growing business, but you must treat those hats as completely separate jobs. The biggest mistake owners make when sitting in four seats is treating them as one giant, blurry role. This leads to prioritizing the work you enjoy while letting the other three seats slide, causing massive operational bottlenecks and exhausting your team.

To manage this without losing your mind, you must compartmentalize your time. When you are acting in your Operations seat, you must focus entirely on operations. When you switch to your Sales seat, your mindset and tasks must shift completely. You also need to run your reporting relationships cleanly. If you report to yourself for three of those seats, you must still hold yourself accountable to the metrics and Rocks assigned to those seats.

On your Accountability Chart, your name goes in all four boxes for now. However, your ultimate goal must be to systematically replace yourself. Start by identifying which seat is the biggest bottleneck or which one you lack the GWC™ to run effectively. Document the processes for that seat, automate what you can with AI-powered tools, and hire or promote someone to take it over. This structured delegation is the only way to build a business that can run without you, which is exactly what sophisticated buyers look for when you prepare for an exit.

Category: Accountability Chart & Seats

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