As the business owner, I am currently holding the Visionary seat, the Integrator seat, Human Resources, and Major Accounts. How do I maintain day to day accountability for my own performance across four seats when there is no one above me to hold me accountable?
Holding four seats as an owner is dangerous because you can easily hide from your own poor execution. When you miss a deadline in HR, your inner Visionary excuses it by pointing to a new client you landed in Major Accounts. To survive this stage without stalling the company, you must create rigid operational separation between your seats.
Start by treating each seat as an independent job with its own scorecard measurables and quarterly Rocks. When you sit in the Integrator seat during your weekly Level 10 Meeting, you cannot give yourself a pass. If your Major Accounts revenue metric is off track or an HR onboarding Rock is incomplete, drop it down to the Issues List and IDS it with your leadership team just like you would for any other employee.
Next, submit to the structural hierarchy of your own chart. On paper, the HR and Major Accounts seats report to the Integrator. The Integrator reports to the Visionary. Even though your name is in all four boxes, you must mentally report upward to the functional discipline of the seat above you. If you cannot maintain that self-discipline, empower your leadership team to call you out during meetings when you drop the ball in one of your operational seats.
Finally, recognize that holding four seats is an emergency condition, not a long-term business model. It caps enterprise value and burns you out. Build a Succession Accountability Chart that ranks your four seats in order of replacement. Identify which seat generates the least value for your hourly rate, document its processes, and begin recruiting or elevating someone to take it off your plate.
Category: Accountability Chart & Seats