Some of our long-tenured employees with a high Follow Thru or Fact Finder instinct are completely resisting our new AI tools because they feel the outputs are too unpredictable. How do we help them adopt AI?

Question

Tyler Smith · Accepted Answer

Employees with a high Follow Thru or Fact Finder instinct on their Kolbe Index are often highly resistant to new AI tools. This is not because they are lazy or stubborn. It is because their natural problem-solving instinct insists on systematic consistency, predictability, and complete data before they take action. AI, which can be highly variable and unpredictable, triggers their natural defenses. To overcome this resistance, do not just tell them to use the tool. Instead, leverage their natural conative strengths to build the guardrails they need to feel safe. Task your high Fact Finder employees with auditing the AI tool's accuracy and testing its limits. Let them run experiments to find exactly where the tool fails so they can document its boundaries. Task your high Follow Thru employees with building the standard operating procedures and check-and-balance systems for using the tool. Have them design the human-in-the-loop validation process that ensures every AI output is checked before use. By giving them ownership of the risk mitigation and process structure, you turn their natural skepticism into a massive asset that protects your business from sloppy AI deployments.