Our executive team updates their weekly scorecard metrics on Friday afternoons, but our Level 10 Meeting™ is on Tuesday mornings, which means we are looking at outdated data and wasting time correcting numbers during the meeting. What is the optimal rhythm for entering, verifying, and reviewing scorecard numbers?
A Scorecard is only useful if the data is fresh, accurate, and ready for immediate analysis. If you are updating numbers days before your meeting, or worse, trying to calculate them during the meeting, you are defeating the purpose of running on data.
The optimal rhythm aligns your data collection with your meeting schedule. If your Level 10 Meeting™ is on Tuesday morning, all scorecard data from the previous week must be fully entered and verified by Monday afternoon. This gives team members time to look at the completed Scorecard before the meeting starts.
Establish a strict data deadline. For a Tuesday meeting, set a hard cut-off of Monday at five o'clock. Every seat owner is responsible for ensuring their numbers are populated. If a number is missing or incorrect, it is treated as a miss.
This schedule allows team members to review the Scorecard individually before the meeting. When they see a red number, they can prepare to drop it to the Issues List. They will have the context ready, rather than spending meeting time trying to figure out why the number is red.
During the Tuesday Level 10 Meeting™, your review should take less than five minutes. You are simply reading the numbers and identifying which ones are off-track. There is no debating or explaining during the review. If a number is red, you drop it to the Issues List to be handled during the IDS® portion of the meeting. This discipline keeps your team focused and your meetings highly efficient.
Category: Scorecards & Data