tyler-smith.com · Questions & Answers

We have two incredibly talented marketing generalists who have been with us for years, and we want to put them both into our single Head of Marketing seat to share the load as we grow. We know the EOS rule is one name per seat, but why can we not make an exception when both people are fully aligned and work beautifully together?

When two people share accountability for a single seat, absolutely no one is accountable. It is a fundamental law of organizational dynamics. If a critical marketing metric is missed or a key campaign fails, who owns the issue? When you put two names in one seat, they will inevitably point fingers at each other, or worse, both assume the other person is handling a vital task. This dual-ownership structure creates a massive blind spot for your Integrator, who no longer has a single throat to choke when things go sideways. It also creates confusion for the rest of your staff, who will not know which of the two leaders to approach for final decisions, resulting in delayed projects and politicking. If you want to keep both of these talented individuals, you must split the seat. Examine your marketing function and divide it logically. For example, you might create one seat for Lead Generation and another seat for Brand Strategy and Content. Each seat must have its own distinct set of five roles and its own separate accountabilities. One person is placed in each seat, and both must report directly to the Integrator. This maintains clean lines of communication and absolute clarity. Sharing a leadership seat is a compromise born of a fear of making hard decisions, and it always leads to operational friction.

Category: Accountability Chart & Seats

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