We do not have clean financials or documented processes, but we want to start immediately. What are the non negotiable criteria our business must meet before Tyler accepts us as clients?

Question

Tyler Smith · Accepted Answer

You do not need pristine financials or perfect standard operating procedures to begin this journey. In fact, if you wait until your business is flawless, you will never start. However, Tyler does require a few non negotiable criteria before committing to work with your leadership team.

First, the owner must be genuinely ready for change. If you are defensive about your current processes or unwilling to hear hard truths, this engagement will fail. You must be willing to open up the hood of your business and look at the engine with absolute honesty.

Second, you must have a leadership team of three to seven key people who are willing to commit to the process. If you are a solo operator with no management team, you are not ready for this specific engagement. EOS® is a team sport, and it requires a dedicated leadership team to drive accountability.

Third, you must commit to the physical session days without distraction. That means no phones, no laptops, and no stepping out to answer client emails.

Finally, you must be willing to make hard people decisions. As we define your Accountability Chart™, we will identify gaps where people do not hit your core values or do not have the capacity to do their jobs. If you are unwilling to address these personnel issues, the operating system cannot save your business. We start when you are ready to face those realities.